The Retreat Palm Dubai Mgallery By Sofitel, Dubai

Staying at the hotel was a delightful experience overall. The breakfast was very nice compared to other places we checked out, and the rooms were clean and comfortable compared to other hotels I've visited. The service was exceptional, with friendly staff who paid attention to our needs and were always ready to help. The location offered a great view of the city and the sea, making it a private and serene retreat. However, the Italian dinner buffet was a letdown, and the lack of additional facilities outside the hotel was a downside.

The hotel offers rooms with limited sea view and a small balcony. The actual room size is smaller than expected, which may not match the website description accurately. The service provided by Muskan stood out with guidance on the buffet dishes and accommodating an early check-in and late check-out. The location is excellent, situated on the beach of the Palm with easy access to Palm, Jumeirah Beach Residence, and Marina areas. The dining experience, though with a variety of items, can be hit or miss, as reflected in the Italian dinner buffet. The hotel facilities cater to various needs but may not meet all expectations.

I had a pleasant stay at the hotel with clean and comfortable rooms and very friendly staff. The location was wonderful, but a bit far from the center. The dining experience was excellent, making everything worth it.

Despite some room placement issues and cleanliness concerns, our stay was quite delightful overall. The hotel's staff were welcoming and attentive, offering themed buffet nights. The service quality was exceptional, with helpful assistance available in various departments. The location, although tranquil, may be slightly inconvenient due to traffic. The dining experience, while fairly expensive, was somewhat lacking in quality. Overall, a pleasant stay with minor drawbacks.

I found a peaceful escape from the noise on the other side of the hotel, but unfortunately, the attempted birthday surprise was further ruined by having non-adjacent rooms. However, the staff members are incredibly nice and welcoming, especially Sandrine, Shruti, Abishek, and Mohamed from the breakfast team. The breakfast offered was delicious and diversified.

Choosing this hotel for its remote peace and beauty, I found myself slightly disappointed as the visual charm did not match the reality. The rooms were a good size with a lovely view of the palm, but I felt the service lacked the hospitality touch, although they were nice during check-in. The location, while offering a serene experience, was far from everything, making transportation costly. The dining experience was great with a variety of dishes, much like a SOFITEL should be.

I had a wonderful stay at the hotel, with a large balcony offering a lovely 'seaview' and incredibly kind and helpful staff members like Sandrine, Shruti, Abishek, and Mohamed from the breakfast team. The rooms were spacious and handled all our needs promptly. However, the price could be a bit high for some.

The hotel provides a mix of positives and negatives. While the room provided was more spacious than expected, with all necessary amenities, the booking mismatch was a drawback. The service was exceptional, especially from the Housekeeping and Front Desk teams in the evenings, ensuring a professional and friendly experience. The location offers a unique view of the backwaters from balcony rooms, but the distant proximity to main sites like downtown Dubai might be inconvenient for some. The dining experience offered tasty dishes, although some staff might need further customer training. Overall, a comfortable stay with room for improvement.

I loved my stay at this 'boutique' hotel with its beautiful and very comfortable rooms overlooking the ocean. The view from the balcony was amazing, a perfect place to unwind. However, some aspects like limited facilities were noticeable.

I absolutely loved my stay at this hotel! The rooms were cozy and had a nice view of the palm, even better than the sea view rooms from other hotels. My spacious room was spotlessly clean with a lovely balcony overlooking the pool and beach. The service was exceptional, with incredibly nice and welcoming staff who ensured everything was perfect. The location was quiet, great for a relaxing break, and had a nice view of the Marina. Dining was excellent with assorted dishes, and the facilities were top-notch.